OJS Minor Update Manager - Automated 1-Click Patch & Minor Updater for OJS 3.2 - 3.4

Support instructions

Thank you for purchasing OJS Minor Update Manager! We are committed to providing you with reliable technical support to ensure your website and journal remain clean, secure, and running smoothly.

🛠️ How to Get Support:

If you encounter any issues during scanning, need license activation assistance, or have questions regarding detected files, please reach out to us through:

Support Email: marzonax@gmail.com
WhatsApp Support: +62 822-8810-9600
Response Time: Within 24 - 48 hours (Monday to Saturday)

✅ What Support Includes:

* Assistance with license key activation and initial scanner setup.
* Guidance on running deep scans and interpreting detection results (distinguishing between actual malware/webshells and false positives).
* Help and guidance on safe file quarantine, permanent deletion, and database spam sanitization.
* Bug fixes or improvements related directly to the Sentinel Scanner script.

🚫 What Support Does NOT Include:

* Manual full-service website reconstruction or recovering data permanently damaged prior to running the scan (always back up your database before sanitizing).
* Fixing vulnerabilities in outdated 3rd-party plugins/themes that caused the original hack (you must update or remove vulnerable plugins).
* Server-level root administration, VPS operating system repairs, or hosting server configuration.
* Guarantee against future re-infections if admin credentials are compromised or open registrations without captcha remain active.